We are committed to making your visit to State Farm Center fun, entertaining and safe. In order to ensure this, we have instituted the following policies and procedures:


Cameras are allowed. Detachable lenses longer than four (4) inches and video or audio recording equipment are prohibited. This policy may vary by event. Please check the event page for show specific policies.

Cashless Concessions

Concessions at State Farm Center are now cashless.  If you plan to purchase food or drinks at a State Farm Center event, please make sure to bring a credit or debit card OR an NFC-enabled device to pay with Apple Pay or Google Pay.

Clear Bag/Prohibited Items

Permitted Items

  • Clutches no larger than 4.5" x 7.0"
  • Clear totes no larger than 12" x 6" x 12"
  • 1 gallon clear plastic storage bags
  • Clear drawstring bag no larger than 12" x 12"
  • Binoculars without the case
  • Cameras with lenses no longer than 4"
  • Jackets and umbrellas that are small and retractable
  • Items related to a medical condition
  • Empty clear water bottles (up to 32 oz)
  • Diaper bags (with child)
  • Strollers / car seats (may not block aisles or walkways)
  • Compact umbrellas
  • iPads / Tablets / Handheld gaming devices
  • Seat cushions (without armrests)

Prohibited Items including but not limited to: 

  • Bags larger than 4.5" x 7.0" including purses, backpacks, and binocular cases
  • Containers
  • Laser pointers
  • Banners, flags, signs, noisemakers
  • Outside food or drinks
  • Weapons
  • Laptops
  • Video recorders
  • Monopods or Tripods
  • Any items deemed dangerous or inappropriate
  • Animals (except service animals for guests with a disability)
  • Pepper spray, aerosol, or other spray cans
  • Balloons
  • Laser pointers, strobe lights, or other disruptive devices
  • Bicycles, skateboards, or scooters (bike racks are available outside of State Farm Center)
  • Illegal substances
  • Boxes, gift bags, or wrapped packages


Disorderly Conduct

Guests who fail to abide by Arena policies, state and federal law are subject to ejection from the facility. Guests in violation of Arena policy will be asked to correct their behavior if they fail to do so in a timely fashion ejection will occur.


Disruptive and problem guests should be reported to event staff personnel immediately. Ejected Guests must vacate State Farm Center property.


Guests are prohibited from bringing weapons into State Farm Center.

Patron Search/Metal Detecting

To ensure a safe environment and experience for everyone, all guests are subject to walk-through metal detector search. Guests may be asked to remove certain items from their pockets prior to screening. 

For metal detector screening: 


  • Phones
  • Keys
  • Cameras
  • Eyeglass cases
  • and other large metal objects

Do NOT Remove

  • Belts
  • Wallets
  • Coins
  • Most watches and jewelry
  • Shoes & jackets



Protests Inside SFC

Protests may not take place inside the building.  In the event of an indoor protest, protesters will be directed to move outside to designated areas.

Outside Protests:

  • Protest activity may not block entrances or exits and may not hinder the flow of guest ingress or egress.
  • Protest activities are limited to designated areas which are located approximately 20 feet away from the entry ramps leading to upper concourse entrances and also approximately 20 feet away from the East & West lower entrance canopies.
  • Flyers may be distributed if the issue is a free speech issue and NOT commercial advertising or political activity.

Ticket Office Hours

Please visit our Ticket Information page for more information.

Ticket Scalping

Selling of tickets on State Farm Center property is strictly prohibited and violators will be prosecuted.